Payment and Insurance Information

Financial Policy

For your convenience, we accept Visa, MasterCard and Discover. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at Harrisonburg Office Phone Number (540) 434-2255. Many times, a simple telephone call will clear any misunderstandings.

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office at Harrisonburg Office Phone Number (540) 434-2255 if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated.

INSURANCE INFORMATION

At Alexiou Hearing and Sinus Center, we make every effort to provide you with the finest care and the most convenient financial options. To accomplish this, we work hand-in-hand with you to maximize your insurance reimbursement for covered procedures. If you have any problems or questions, please ask our staff. They are well informed and up-to-date. They can be reached by phone at Harrisonburg Office Phone Number(540) 434-2255.

Please call if you have any questions or concerns regarding your initial visit.

Please bring your insurance information with you to the consultation so that we can expedite reimbursement.

HMO insurance policies may require authorizations prior to being seen. It is the responsibility of the patient for knowing if a referral is required.  If a referral is not received prior to the appointment, insurance may not pay for the visit and therefore, the financial responsibility falls to the patient. 

Self-pay: Alexiou Hearing & Sinus Center makes every effort in assuring self-pay costs are affordable and in line with insurance reimbursements. Non-insured patients or patients with out-of-network insurance are considered self-pay and are financially responsible for services at the time of care. The Practice will file your claim with your insurance for direct reimbursement, if applicable per your policy.

Primary In-Network Insurance Carriers:

  • Aetna
  • Anthem Blue Cross Blue Shield
  • Anthem HealthKeepers
  • Humana – Medicare Advantage
  • Medicare
  • Mennonite Medical Group
  • Optima Commercial 
  • Optima Medicare Advantage
  • Piedmont Community Healthcare, Inc.
  • Tricare East
  • Tricare Prime (referral required)
  • Virginia Health Network/Medcost